Find answers to common questions about our marketplace, orders, shipping, and more.
Learn more about MAHIATech and how our platform works
MAHIATech is a global B2B marketplace connecting buyers with trusted sellers worldwide. We offer thousands of products across 40+ categories, from electronics to industrial supplies, with competitive wholesale pricing and secure transactions.
Creating an account is quick and easy! Click the "Sign In" button in the top navigation, then select "Create Account." Fill in your information, verify your email address, and you're ready to start shopping or selling.
We operate globally and ship to most countries worldwide. Shipping availability and costs vary by location and product. Check the product details page for specific shipping information to your country.
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, bank transfers, and cryptocurrency for larger orders. All transactions are secured with industry-standard encryption and buyer protection.
Yes! We take security seriously. All data is encrypted with SSL technology, and we never share your personal information with third parties without your consent. Read our Privacy Policy for more details on how we protect your data.
Everything you need to know about placing and tracking orders
Browse our catalog, select the products you want, add them to your cart, and proceed to checkout. Enter your shipping information, select your payment method, and confirm your order. You'll receive an order confirmation email immediately.
Shipping times vary by location and shipping method. Standard shipping typically takes 5-10 business days, express shipping 2-5 business days, and international shipping 7-21 business days. Check your order for specific delivery estimates.
Yes! Once your order ships, you'll receive a tracking number via email. You can also track your order by logging into your account and viewing your order history. Real-time tracking updates will show your package's current location.
We offer a 30-day return policy for most products. Items must be unused, in original packaging, and in resalable condition. Contact our support team to initiate a return. Return shipping costs may apply unless the item is defective or incorrect.
Yes! We offer competitive wholesale pricing for bulk orders. Many products have tiered pricing that automatically applies at checkout. For large orders or custom quotes, contact us directly to discuss volume discounts and special rates.
Information for businesses looking to sell on our platform
To become a seller, visit our Contact Us page and submit an inquiry with "Become a Seller" as the subject. Our team will review your application and provide you with onboarding materials, seller guidelines, and access to your seller dashboard.
We charge a competitive commission on each sale, with no upfront listing fees or monthly subscriptions. Our commission structure is transparent and scales based on your sales volume. Contact us for detailed pricing information specific to your business.
Once approved as a seller, you can list products through your seller dashboard. Upload product photos, write descriptions, set prices, specify shipping options, and manage inventory. Our platform supports bulk uploads for large catalogs.
Payments are processed after the buyer confirms receipt or after 14 days from delivery, whichever comes first. Funds are transferred to your designated bank account or PayPal on a weekly basis. New sellers may have an extended holding period initially.
Sellers get access to dedicated support, marketing tools, analytics dashboards, seller education resources, and priority customer service. We also provide promotional opportunities to help grow your business and increase visibility.
Managing your account and keeping your information safe
Click "Sign In" then select "Forgot Password." Enter your email address and we'll send you a password reset link. Follow the instructions in the email to create a new password. Make sure to use a strong, unique password for security.
Yes! Log into your account, go to Account Settings, and update your email address. You'll need to verify the new email address by clicking a confirmation link we'll send you. Your login credentials will be updated accordingly.
You can manage multiple shipping addresses in your account settings. Add, edit, or delete addresses at any time. During checkout, you can select which address to use or add a new one for that specific order.
Yes, you can delete your account at any time from your account settings. Please note that this action is permanent and will remove all your data, order history, and rewards points. Complete any pending orders before deletion.
Enable two-factor authentication in your Security Settings for added protection. You can use SMS verification or an authenticator app. This adds an extra layer of security by requiring a code in addition to your password when logging in.
Can't find what you're looking for? Our support team is here to help. Reach out and we'll get back to you as soon as possible.
Looking for something else?